{"id":5620,"date":"2021-09-16T15:33:00","date_gmt":"2021-09-16T15:33:00","guid":{"rendered":"http:\/\/marttransit.infojiniconsulting.com\/?page_id=5620"},"modified":"2025-12-15T13:45:32","modified_gmt":"2025-12-15T13:45:32","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.mrta.us\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]\r\n<div class=\"col-md-10 offset-md-1 light-bl-box text-center\">\r\n<h2>Montachusett Regional Transit Authority\r\n<em>Administrative Headquarters<\/em><\/h2>\r\n<strong>Address:<\/strong> 1427R Water Street, Fitchburg, MA 01420 |\u00a0<strong>Phone:<\/strong>\u00a0(978) 345-7711 | <strong>Fax:<\/strong> (978) 345-9867\r\n\r\nFor bus and ADA\/demand response transportation only.\r\n\r\n<\/div>\r\n<div class=\"col-12 mt-4\">\r\n\r\n<a class=\"button\" href=\"https:\/\/www.mrta.us\/mart-officers\/\">MART Officers<\/a>\r\n<a class=\"button\" href=\"\/contact-us\/pass-sale-locations\/\">Pass Sale Locations<\/a>\r\n<div class=\"row justify-content-center my-2 text-center\">\r\n<div class=\"col-md-3 p-4\">\r\n\r\n<svg class=\"icon fab fa-question\" role=\"presentation\"><use xlink:href=\"\/wp-content\/themes\/mart\/images\/spritemap.svg#sprite-question\"><\/use><\/svg>\r\n<p class=\"mt-3\"><strong>For general question<\/strong><\/p>\r\n<a class=\"button\" href=\"mailto:ContactMART@mrta.us?subject=Web%20Site%20Question\">Contact Us<\/a>\r\n\r\n<\/div>\r\n<div class=\"col-md-3 p-4\">\r\n\r\n<svg class=\"icon fab fa-parking\" role=\"presentation\"><use xlink:href=\"\/wp-content\/themes\/mart\/images\/spritemap.svg#sprite-parking\"><\/use><\/svg>\r\n<p class=\"mt-3\"><strong>For parking issues<\/strong><\/p>\r\n<a class=\"button\" href=\"mailto:AR@mrta.us?subject=Parking%20Question\">Park with Us<\/a>\r\n\r\n<\/div>\r\n<div class=\"col-md-3 p-4\">\r\n\r\n<svg class=\"icon fab fa-advertise\" role=\"presentation\"><use xlink:href=\"\/wp-content\/themes\/mart\/images\/spritemap.svg#sprite-advertise\"><\/use><\/svg>\r\n<p class=\"mt-3\"><strong>To place ads on our vehicle<\/strong><\/p>\r\n<a class=\"button\" href=\"mailto:advertise@mrta.us?subject=Advertise%20With%20Us\">Advertise with Us<\/a>\r\n\r\n<\/div>\r\n<div class=\"col-md-3 p-4\">\r\n\r\n<svg class=\"icon fab fa-heartbeat\" role=\"presentation\"><use xlink:href=\"\/wp-content\/themes\/mart\/images\/spritemap.svg#sprite-heartbeat\"><\/use><\/svg>\r\n<p class=\"mt-3\"><strong>For MassHealth Transportation<\/strong><\/p>\r\n<a class=\"button\" href=\"https:\/\/hstrides.mrta.us\" rel=\"noopener\">MassHealth<\/a>\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<h3>MART Offices are closed on the following holidays:<\/h3>\r\nNew Year&#8217;s Day, Martin Luther King Day, President&#8217;s Day, Patriot&#8217;s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran&#8217;s Day, Thanksgiving, Christmas\r\n<h3>Your Civil Rights in Public Transportation:<\/h3>\r\nFor information on your rights as a public transportation customer, please visit our page on <a href=\"https:\/\/www.mrta.us\/consumers-rights\/antidiscrimination\/\">Anti-Discrimination<\/a> and <a href=\"https:\/\/www.mrta.us\/consumers-rights\/\">Consumer Rights<\/a>.\u00a0If you feel you have been discriminated against, you may file a complaint. Please see our <a href=\"https:\/\/www.mrta.us\/consumers-rights\/complaints-procedures\/\">Complaint Procedure page<\/a>\u00a0for instructions and to download a complaint form.\r\n<h3>MART Brokerage Division \u2013 MassHealth Transportation:<\/h3>\r\nYou can get transportation to MassHealth-covered services, including medical, counseling, and day habilitation appointments. Visit our website to learn more at <a href=\"http:\/\/hstrides.mrta.us\">http:\/\/hstrides.mrta.us<\/a>. The contact information for MART\u2019s Brokerage division can be found here: <a href=\"https:\/\/hstrides.mrta.us\/contact\/\">https:\/\/hstrides.mrta.us\/contact\/<\/a>\r\n<div class=\"row text-center mt-3\">\r\n<div class=\"col-md-4 blue-background p-3\" style=\"border-right: 2px solid white;\">\r\n<h3>Contact MART<\/h3>\r\n<div class=\"row\">\r\n<div class=\"col-md-6 mb-4\">\r\n<h4>Transit Division<\/h4>\r\n<p class=\"m-0\">Contact MART Transit<\/p>\r\n<a href=\"mailto:contactmart@mrta.us?subject=Contact MART Transit\">contactmart@mrta.us<\/a>\r\n\r\n<\/div>\r\n<div class=\"col-md-6 mb-4\">\r\n<h4>Brokerage Division<\/h4>\r\n<p class=\"m-0\">Contact MART Brokerage<\/p>\r\n<a href=\"mailto:contactmart@mrta.us?subject=Contact MART Brokerage\">contactmart@mrta.us<\/a>\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<div class=\"col-md-8 blue-background p-3\">\r\n<h3>Department Contacts<\/h3>\r\n<div class=\"row\">\r\n<div class=\"col-md-3 mb-4\">\r\n<h4>Accounts Payable<\/h4>\r\n<a href=\"mailto:apinvoices@mrta.us\">apinvoices@mrta.us<\/a>\r\n\r\n<\/div>\r\n<div class=\"col-md-3 mb-4\">\r\n<h4>Accounts Receivable<\/h4>\r\n<a href=\"mailto:ar@mrta.us\">ar@mrta.us<\/a>\r\n\r\n<\/div>\r\n<div class=\"col-md-3 mb-4\">\r\n<h4>Human Resources<\/h4>\r\n<a href=\"mailto:humanresources@mrta.us\">humanresources@mrta.us<\/a>\r\n\r\n<\/div>\r\n<div class=\"col-md-3 mb-4\">\r\n<h4>Procurement<\/h4>\r\n<a href=\"mailto:procurement@mrta.us\">procurement@mrta.us<\/a>\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n[\/vc_column_text][\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;] Montachusett Regional Transit Authority Administrative Headquarters Address: 1427R Water Street, Fitchburg, MA 01420 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":110847,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":{"0":"post-5620","1":"page","2":"type-page","3":"status-publish","4":"has-post-thumbnail","6":"entry"},"acf":[],"_links":{"self":[{"href":"https:\/\/www.mrta.us\/wp-json\/wp\/v2\/pages\/5620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mrta.us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mrta.us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mrta.us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mrta.us\/wp-json\/wp\/v2\/comments?post=5620"}],"version-history":[{"count":40,"href":"https:\/\/www.mrta.us\/wp-json\/wp\/v2\/pages\/5620\/revisions"}],"predecessor-version":[{"id":133342,"href":"https:\/\/www.mrta.us\/wp-json\/wp\/v2\/pages\/5620\/revisions\/133342"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mrta.us\/wp-json\/wp\/v2\/media\/110847"}],"wp:attachment":[{"href":"https:\/\/www.mrta.us\/wp-json\/wp\/v2\/media?parent=5620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}